CalSnap — Support

AI calorie tracker — snap a meal, get calories and macros.

Need help? Email us at joost.prjs@gmail.com — we usually reply within a couple of days.

Quick help

How do I log a meal?

Tap the ➕ button, take a photo (or pick one), and the AI estimates calories and macros in seconds.

The estimate looks off

Use “Fix it with words” under the result — type something like “smaller portion, no cheese” and it recalculates.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. On your iPhone: Settings → your name → Subscriptions → CalSnap. Cancelling stops future renewals; you keep Premium until the current period ends.

How do I delete my data?

Your meals and profile are stored only on your device. Delete a meal from the diary, or uninstall the app to remove everything.